Terms of service

1. Overview

This website (www.shopkneel.com) is operated by Kneel LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Kneel LLC D/B/A “Shop Kneel.”

These Terms of Service (“Terms”) govern your use of our website and are supplemental to the Touchstone Terms of Service. By using this website, you acknowledge and agree that:

These Terms apply in addition to the Touchstone Terms of Service, which govern the broader service relationship.

In the event of a conflict between these Terms and the Touchstone Terms of Service, the Touchstone Terms of Service shall prevail unless explicitly stated otherwise.

By accessing or using our website, you agree to be bound by these supplemental Terms, in addition to any policies, conditions, and legal obligations set forth in the Touchstone Terms of Service.

If you do not agree with these Terms or the Touchstone Terms of Service, you may not use this website or any related services.

We reserve the right to modify these Terms at any time. Your continued use of the website constitutes acceptance of any modifications.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform for our products and services.

2. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your state or province of residence. If you are under the age of majority, you may only use this site with parental consent.

You agree that:

You will not use our products for illegal or unauthorized purposes.
You will not transmit malicious code, viruses, or engage in harmful activities.
Violation of any term may result in immediate termination of your access to our services.

3. General Conditions
3.1 Intellectual Property Notice
© 2025 Kneel LLC. All Rights Reserved.

The content, photos, graphics, designs, trademarks, and all other materials on this website are the property of Kneel LLC unless otherwise stated. Unauthorized use, reproduction, distribution, or modification of any materials without prior written permission is strictly prohibited.

For inquiries about the use of our content, please contact us at customerservice@shopkneel.com

3.2 Kneepad Disclaimer
The kneepads incorporated within this product are designed to offer added comfort but are not intended to prevent various bodily injuries. They are also not designed or intended as a treatment or therapy for any medical condition or injury. Each user of this product should perform their own tests to determine the safety, fitness, and suitability of the products for their specific purposes.

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transmitted unencrypted across various networks.

Credit card information is always encrypted during transmission.

You may not reproduce, duplicate, copy, sell, resell, or exploit any part of our Service without our express written permission.

4. Relationship to Touchstone Terms of Service

These Terms govern your use of the Kneel Shop website only.

Your access to and use of Kneel Shop’s products and services may also be subject to additional agreements, including the Touchstone Terms of Service.

If there is any inconsistency between these Terms and the Touchstone Terms of Service, the Touchstone Terms shall prevail unless otherwise specified.

For a complete understanding of your rights and obligations, please review the Touchstone Terms of Service here: Terms of Use.

5. Accuracy of Information

We strive for accuracy but do not guarantee that all website content is current, complete, or error-free.

Information on this site is provided for general reference only and should not be relied upon exclusively.

We reserve the right to modify content at any time without obligation to update prior information.

6. Modifications to Service & Pricing

Prices for our products may change without notice.

We reserve the right to modify or discontinue any service at any time without notice.

We are not liable for any modifications, price changes, suspensions, or discontinuations.

7. Products & Services

Certain products or services may be exclusively available online and may have limited quantities.

We have made every effort to display product colors and images accurately, but we cannot guarantee exact color accuracy on your device.

We reserve the right to limit the sale of our products/services to specific people, geographic regions, or jurisdictions.
Returns are subject to our Refund Policy: [Insert Link to Refund Policy]

8. Billing & Account Information

We reserve the right to:

Refuse or cancel any order at our sole discretion.
Limit or prohibit orders placed by resellers or distributors.

You agree to provide accurate, complete, and up-to-date purchase and account information, including billing details.

9. Third-Party Tools & Links

We may provide access to third-party tools that we do not monitor or control. Use of these tools is at your own risk.

This site may contain links to third-party websites. We are not responsible for their content, accuracy, or any transactions made with them.

10. User Comments & Submissions

By submitting content (e.g., comments, ideas, proposals), you grant us a non-exclusive, royalty-free, worldwide license to use, modify, and distribute such content without compensation.

We may, but are not obligated to, monitor, edit, or remove content that we deem:

• Unlawful, offensive, or defamatory
• A violation of intellectual property rights
• Inconsistent with our Terms

11. Personal Information

Submission of personal information is governed by our Privacy Policy: [Insert Link to Privacy Policy]

12. Prohibited Uses

You may not use this site for:

• Illegal purposes or activities
• Violating intellectual property rights
• Harassment, discrimination, or defamation
• Uploading malicious code or viruses
• Collecting personal information of others
• Spamming, phishing, or hacking

We reserve the right to terminate your use of our services for violating these terms.

13. Disclaimer of Warranties & Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.

The Service is provided “as is” and “as available”, without warranties of any kind.

We are not liable for any direct, indirect, incidental, punitive, or consequential damages, including lost profits or lost data.

Certain states may not allow limitations of liability, so these exclusions may not apply to you.

14. Indemnification

You agree to indemnify and hold harmless Kneel Shop, its affiliates, employees, and partners from any claims arising from your breach of these Terms or violation of laws.

15. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts.

16. Changes to Terms of Service

We may update these Terms at any time. It is your responsibility to review them periodically. Continued use of our services constitutes acceptance of the updated Terms.

17. Contact Information

For any questions regarding these Terms, contact us at:

Kneel LLC
733 TURNPIKE ST. #187 NORTH ANDOVER, MA 01845 USA
Email: customerservice@shopkneel.com