Privacy policy
Kneel LLC Privacy Policy for “Shop Kneel” Website
Effective Date: March 1, 2025
Last Updated: March 1, 2025
This policy is in addition to the Touchstone Merchandise Group LLC Privacy Policy, which governs data collection related to order fulfillment and logistics. You can review their policy here (https://www.tmgideas.com/privacy-policy). This policy applies specifically to Kneel LLC and the use of our site.
Kneel LLC ("Kneel Shop," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website and interact with our services.
1. How We Collect Personal Information
We collect personal information through the following methods:
-Directly from You: When you place an order, create an account, subscribe to our newsletter, or contact customer support.
- Automatically: Through cookies, tracking technologies, and analytics tools when you browse our website.
- From Third Parties: Shopify (our eCommerce provider), Touchstone (our fulfillment partner), and marketing service providers.
2. How We Use Your Personal Information
We use your data for the following purposes:
- Processing and fulfilling orders, including shipping and returns.
- Providing customer service and responding to inquiries.
- Personalizing your shopping experience.
- Sending promotional communications, if you opt in.
- Improving our website, marketing, and business operations.
- Complying with legal and regulatory obligations.
3. Sharing of Personal Information
We share customer information as necessary for business operations:
- With Touchstone for order fulfillment, warehousing, and logistics.
- With Shopify for payment processing and eCommerce platform management.
- With marketing and analytics providers (e.g., Google Analytics, email marketing platforms).
- With legal authorities when required by law or in case of fraud prevention.
We do not sell customer data to third parties.
4. Payment and Data Security
- Payments are processed securely through Shopify’s PCI-DSS compliant system.
- Kneel LLC does not store or have direct access to payment card details.
- We implement reasonable security measures to protect personal information.
5. Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to the personal data we store about you.
- Request correction or deletion of your personal information.
- Opt out of marketing communications.
- Withdraw consent for data processing where applicable (e.g., GDPR in the EU, CCPA in California).
- To exercise these rights, email us at privacy@shopkneel.com
6. Cookies and Tracking Technologies
We use cookies to enhance your experience. You may manage cookie settings through your browser or opt-out via third-party platforms:
- Google Analytics: (https://tools.google.com/dlpage/gaoptout)
- Ad Preferences: (https://www.aboutads.info/choices/)
7. Third-Party Links and Services
Our website may contain links to third-party services, including Shopify, social media platforms, and advertising networks. We encourage you to review their privacy policies as we do not control their data practices.
8. International Data Transfers
Our website is operated in the United States. If you access our services from outside the U.S., you consent to the transfer of your data to the U.S. where privacy laws may differ.
9. Children’s Privacy
We do not knowingly collect personal data from children under 16. If you believe a child has provided personal information, contact us for removal.
10. Updates to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes via email or a website notice.
11. Contact Information
For privacy inquiries, contact us at:
- Email: privacy@shopkneel.com
- Business Address: 733 Turnpike St #187, North Andover, Ma. 01845